Support, Sizing & Privacy


 We know that picking your shoe size over the internet can be sometimes confusing.  The simplest way of finding out your Kabaccha Shoe size is by measuring your feet in centimeters.  Take a piece of paper and stand by a wall, measure your feet as accurately as you can and match the size on our Size Chart provided above.  Order the size that you normally would order for Dress Shoes. Kabaccha shoes are also designed with a wider and more comfortable fit.

  • Contact

    If you have any questions, concerns or comments please email support@kabacchashoes.com and we will get back to you within 1-2 business days.

  • Returns & Exchanges

    All sales on KabacchaShoes.com are final. Kabaccha Shoes are entitled to a 14-day exchange guarantee only. When you place an order, we commit with our factory and purchase the materials required to make your shoes and thus cannot offer refunds. If you are not happy with your purchase for any reason, you can exchange your shoes within the first 14 days following your delivery date. Exchanges will only be accepted if the item is in new, unused and re-sellable condition, and with the original packaging. Please try shoes on a clean, carpeted area. We cannot accept returns of products with scuffed, marked, or worn soles. All accessories and items marked as “sale” or “on sale” are final. Shipping charges, duties and or taxes on all exchanges are at the customer's expense.

    To make an exchange, please contact us by email at support@kabacchashoes.com to notify us of the reason of your exchange. Please include your full name and order number as reference. Upon receipt of your email we will send you an exchange authorization email.

  • Shipping & Delivery

    Kabaccha Shoes ships free within the United States. All International orders are subject to an appropriate shipping charge. Our shoes come with tracking and insurance for your piece of mind. The expected completion and delivery time for your order is within 3-5 days for orders within the United States and 5-15 days for orders outside the United States.

    Delivery times vary depending on the country and Customs issues and are therefore only indicative. You may also be responsible for import duties and taxes on your international order. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local Customs office for additional information.

  • Payment, Security & Privacy

    We accept online payments by Visa, MasterCard, American Express or Pay Pal. When purchasing from Kabaccha Shoes your financial details are passed through a secure server using the latest 128-bit SSL (secure socket layer) encryption technology that is provided by Shopify. Credit card details are never stored on the KabacchaShoes.com website in any way, and are passed on directly to our Payment Gateway (Shopify) for authorization and authentication.

    Kabaccha Shoes values our customer’s privacy. We protect your personal details and do not sell or give them to other parties. The information that is collected by Kabaccha Shoes is used for ordering and delivery only. Users who have opted (subscribe) to receive newsletter emails from Kabaccha Shoes about product updates, specials and news may unsubscribe at any time.

  • Disclaimer

    Products displayed on this website are available while stocks permit and can be removed without any prior notice. The pricing and descriptions of products can also be amended at any point without notice being given. We aim to display the colours of our products as accurately as possible, however as resolution, print methods and screen settings can affect how an item is displayed, the accuracy of colors cannot be guaranteed.

    We reserve the right to refuse to supply products to any individual or company. Kabaccha Shoes is a Trade Mark of Kabaccha LLC, registered Company in Miami, Florida. All associated Intellectual property, including text, product names and descriptions, imagery, brochures and web site design remain the property of Kabaccha LLC and cannot be reproduced without prior written consent. These Terms and Conditions may be updated at any time.